Cancellation
- OK Adventure reserve the right to alter tours and itineraries due to weather or road conditions. All programs can be changed or cancelled at any moment during the tour to assure safety.
Cancellation of day tours
- Day tours cancelled more than 48 hours prior to departure are fully refunded.
- Day tours cancelled less than 48 hours prior to departure will be charged full price.
Cancellation for multi-day tours
- Cancellations with more than 4 weeks notice before departure leaces you with a 70% refund.
30% are non-refundable. - Cancellations with less than 2 weeks notice are non-refundable.
Privacy Police
Data Collection and Usage
- Ok Adventure collects personal information (e.g., name, email address, phone number) to provide and improve its services.
- All data is handled in accordance with data protection laws (e.g., GDPR)
Data Sharing
- Ok Adventure does not share personal information with third parties unless necessary for providing booked services (e.g., airlines, accommodations).
- Customers will be informed about such data sharing where applicable.
Data Storage
- Personal information is securely stored and retained only as long as necessary for legal or operational purposes.
Customer Rights
- Customers have the right to access, correct, or delete their personal data.
- Requests should be sent to booking@okadventure.is.
Security Measures
- Ok Adventure employs appropriate technical and organizational measures to ensure data security and protect against unauthorized access.
Communications and Marketing
- With customer consent, information may be used for marketing purposes (e.g., sending offers or newsletters).
- Customers can opt out of marketing communications at any time.
Policy Changes
- Ok Adventure reserves the right to update the privacy policy. Customers will be informed of changes via email or on www.okadventure.is
Contact
Ok Adventure is the data controller. Any inquiries regarding data protection should be sent to booking@okadventure.is